Help Center

FAQ

Payments

What forms of payment do you accept for Canadian Customers?

What forms of payment do you accept for American Customers & Other Countries ?

Do you accept Credit Card Gift Cards?

Can I pay by cheque or some other method?

Do you take orders over the phone or through the mail?

How does the charge appear on my credit card statement?

Do you offer discounts on large orders?

Shipping Policy

How much is shipping?

How long will it take to get my order?

Shipping with in Canada

Shipping too the United States

I haven’t received my order – how do I check the status?

My tracking number doesn’t work!

What is your Return Policy?

What Happens if I Receive Broken Glass?

What if I'm not Satisfied with my Purchase?

Can I cancel my order before it ships?

Can I return my order?

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